Tag: supply chain collaboration

The Magic Bullet for Real-Time Supply Chain Collaboration? Cloud Visibility.
Jessica Twentyman reported in the Financial Times, that for many manufacturers, supply chain collaboration is stuck in the dark ages. When it comes to ordering materials and components, managing inventory levels, or organizing the delivery of finished goods to customers, companies are forced continually to chase business partners – mostly suppliers, logistics companies, and retailers – via a messy stream of emails, phone calls, and even faxes. Worse still, much of the data that could give manufacturers a complete, end-to-end view of their supply chain already resides within the systems of these partners; as much as 80 percent of it, according to some industry estimates.

Supply Chain Market reported the closest any manufacturer can get to the magic bullet of efficiency (collaboration) is through greater supply chain visibility. Supply chain visibility means all partners get access to – and share data – in real-time. Visibility to all orders allows suppliers to proactively respond to demand signals. Poor visibility often results in parts shortages. Frustrated manufacturers report having no idea they were down to the last box of parts. The result is expensive; using faster shipping methods to get the part back on the shop floor. A real-time view of parts on hand allows a supply chain manager to take action before there is a stock out, eliminating expedited fees.

A single – visible – version of the truth

Modern Demand-Driven Manufacturers are leveraging real-time Cloud-based visualization and collaboration systems to view data from multiple, disparate sources while keeping the data in its original, host environment. The value of these visualization systems is in their inherent flexibility. Once the data connections are made, they can be accessed and used (with appropriate permissions) at any point along the end-to-end supply chain spectrum. There is no limit to the data sources that can be connected or how the data can be sliced and diced and made visual to accommodate the different layers and levels of the manufacturing enterprise.

The result is a single – visible – version of the truth that enables a more compliant, consistent, Lean, and waste free supply chain. Visualizations can be created or configured by and for the individual user, work center, plant or multi-plant/enterprise, supplier, or customer level. Order, replenishment status, inventory levels, machine maintenance, system alerts, KPIs, logistics tracking, and more can be made accessible to the appropriate parties anytime, anywhere, providing a single source for real-time information.

Data on Demand: Examples of value across supply chain layers
- Customers gain visibility into order receipt, status, and delivery data. In ETO environments, visibility tools can provide further collaboration capabilities on product specifications and requirements.
- Suppliers receive real-time demand signals with the ability to exchange purchase order and projected delivery information online. Supply Chain Managers can collectively visualize and track the performance of all suppliers against their service level agreements (SLAs).
- Individual users have easy access to information they can act on to analyze issues and improve performance. Customer Service representatives can follow the status of their customer’s order and confirm delivery details; Operators have a clear view of priorities and an understanding of what to work on next; Quality Analysts are immediately alerted to issues and can quickly trace the source of the problem.
- Work Centers can monitor all the machines in their area through a single screen to collectively determine overall equipment effectiveness (OEE) and gain insight for preventative or prescriptive maintenance.
- Individual Plants can visualize real-time end-to-end production flow and the status of safety, compliance, and key performance indicators (KPI) at any level in the facility.
- Regional Plant Networks can connect to Warehouse/Distribution Centers to better manage excess inventory and monitor status from Third Party Logistics (3PL) providers.
- Multi-National Enterprises can connect to global data sources – including Supplier networks and Contract Manufacturers – to assess individual plant performance and collectively view and track logistics flow throughout their enterprise.
Newer Cloud technologies are more intuitive with drag-and-drop functions and natural language queries. IT is no longer saddled with pulling data and generating reports. Through self-service tools, even non-techies can perform their own analyses and create their own dashboards and visualizations.

The technology is available and the impact of such can be far-reaching. The investment quite often produces an immediate or near-term return just in avoiding costs associated with downtime, waste and expediting.

Standardizing data formats – the key to universal, real-time accessibility.

With the multitude of data sources feeding the supply chain, the visibility value is in the ability to “mash up” or bring together data from these disparate sources to tell a complete story. The strategy for doing such is standardizing – or normalizing – data. And while this is not a new concept, today there is a more efficient and cost-effective approach. Through the Cloud, data is accessed from its host environment and aggregated, analyzed, and shared by standardizing the data and making it accessible in real-time through technology tool sets like SignalR. These lighter weight, highly flexible and scalable web-enabled technologies are rapidly replacing costly hardware devices traditionally used for data standardization.

Ultimately, visibility technologies should be measured by their ability to provide the right data to the right people at the right time. The true value proposition is in having the right information to take immediate action – the decision-driving data that will make a difference in how your supply chain is performing today.

More information on this topic:

White paper: End-to-End Supply Chain Visibility Technology is Here

Video case study: How Orbital ATK is Leveraging the IIoT and Visual Factory Technology to Drive Continuous Improvements

Video: SyncView Real-time Manufacturing Visualization System – 4 minute overview
June 19, 2017
Supply Chain Visibility and Collaboration – How ERP Falls Short

TR Cutler, Inc. Market Research (TMR) just released the results of a survey conducted in the first two weeks of February, 2017. The respondents were all discrete manufacturers and all held VP or C-level titles. The universe of completed surveys totaled 401 and inquired about the highest priorities for manufacturers today. (The sample size ensures statistical significance to a probability of +/- 3%).

Key Findings and Frustrations

Unsurprisingly more than two-thirds (68%) of the participants said streamlining the supply chain is the highest priority for discrete manufacturing companies. Purchased parts are typically 60% or more of the manufacturing expense, driving tremendous pressure on materials and supply chain executives to trim costs, while simultaneously improving on-time delivery.

Interestingly a near identical percentage (67%) said that ERP (enterprise resource planning) solutions fall short of achieving accurate, real-time, visible supply chain data. This frustration is understandable as most medium and large manufacturing companies have already invested significant capital (both fiscal and human resources) in these ERP systems. ERP systems are capable of managing many business processes within the four walls of their operations, but fall short in providing complete supply chain visibility and collaboration capabilities.

Because of the prior investment into ERP, most senior manufacturing engineers, plant managers, VP of operations managers, and top supply chain executives, invariably look to their ERP/MRP vendors with whom they have been working for years, to solve the problem. Despite promises of ERP panaceas, none has an ideal solution for supply chain collaboration, supplier visibility, or the ability to access and aggregate voluminous amounts of real-time data from multiple sources.

ERP systems are great for their intended purpose of managing and processing structured transactions. Manufacturing modules in ERP systems, however, do not have the flexibility to manage the real-time variability inherent in most manufacturing environments or the capabilities to support end-to-end production planning, scheduling and execution and associated visibility needs. Therefore, manufacturers who bought into the promise of holistic ERP solutions are forced to return to planning and scheduling using archaic spreadsheets. To address the market need for end-to-end supply chain visibility and collaboration, manufacturers need a solution that will connect to many data sources, such as logistics, supply chain management, lean production, inventory/warehouses, distribution, and transportation.

Synchrono solutions address these market needs. The company’s demand-driven solutions will work with any ERP system to capture transaction data; allowing manufacturers to maintain their current ERP investment and extend automated, end-to-end solutions to manufacturing operations and the extended supply chain. Synchrono has been facilitating collaboration between manufacturing plants and their global supply base in this way for nearly twenty years.

Synchrono data allows discrete manufacturers to gain visibility of demand and supply, simplify the buying and receiving processes, reduce inventory, eliminate part shortages, and track continuous improvement metrics. The ability to extend the value of the ERP system with secure, real-time supply chain visibility solutions gives both IT and the business, the tools to be successful.

February 28, 2017
Creating Trust Throughout the Supply Chain Using Demand-Driven Methods

How reducing forecasting errors and disruption risks create better supplier relationships.

Building trust in the supply chain is essential to driving flow; and when there are forecast errors, there is an inherent mistrust throughout the supply chain. Lack of collaboration is often the cornerstone of conflict, blame, and mistrust between a manufacturer and suppliers. Missed shipments tend to lead to finger-pointing, followed by over-buffering on both sides to guard against further disruptions, which often results in further exacerbation of the negative bull-whip effect.

Cost-effective supply chain collaboration between manufacturer and suppliers is paramount. Without that constraint addressed, all other benefits are pointless.

Start with right-sizing inventory and just-in-time replenishment practices.

In a recent issue of Financial Director, editorial contributors Paul Dennis and Peter Young, suggested if there is one thing about predicting the future that always comes true, it’s that everyone, from time to time, gets things wrong. It is safe to say that with forecasts, they can be relatively accurate at a high level (i.e. total sales, sales for product type, etc), but at a low level like sales for an individual for the week 40 is near impossible. However, this is where the relationship between manufacturer and suppliers exists. The article argues that what separates best-in-class companies from those that struggle with accuracy is how they root out (and learn from) forecasting errors.

From an inventory perspective, today more manufacturers are viewing excessive inventory as a huge financial liability rather than an asset. Best-in-class demand-driven manufacturers successfully combat this risk through “right-sizing” inventory and stock buffers using pull-based or demand-driven replenishment solutions. This methodology greatly reduces reliance on forecast and therefore reduces the impact of forecast error. A common and highly effective way to implement a demand-driven methodology is through an electronic Kanban system.

In leveraging an eKanban system, manufacturers and supply chain professionals start driving good replenishment signals to the supplier, fostering trust and reducing noise. eKanban systems automate inventory replenishment by sending suppliers real-time demand signals and enable collaboration by providing both parties with online visibility into order and fulfillment status. How does real-time collaboration and visibility impact the financial statements and key performance indicators? Case in point: In their first year on an eKanban system, plastics manufacturer, Dynisco, saved over $985,000.00 in inventory costs, just by right-sizing. (See article in Plant Services magazine.)

Create a collaborative, transparent environment for all suppliers.

“From Superstorms to Factory Fires: Managing Unpredictable Supply Chain Disruptions,” was a feature article published in Harvard Business Review by David Simchi-Levi, William Schmidt, and Yehua Wei. They suggested that leaders using traditional risk-management techniques and simple heuristics (dollar amount spent at a site, for instance) often end up focusing exclusively on the so-called strategic suppliers for whom expenditures are very high and whose parts are deemed crucial to product differentiation, and overlooking the risks associated with low-cost, commodity suppliers. The fact is, a lack of collaboration with any supplier introduces an element of risk including disruptions to flow that impact throughput. And, a lack of visibility across the supply chain network results in managers taking the wrong actions, wasting resources, and leaving the organization exposed to hidden risk. Demand or Pull-based manufacturing is a method that allows companies to identify, manage, and reduce exposure to supply chain risks by creating transparency.

We define Pull-based or Demand-Driven Manufacturing as a method of manufacturing where production is based on actual customer demand rather than a forecast – and where all layers of manufacturing are synchronized (people, process, materials, machines, and information) to drive flow. This process is accelerated by technology that automates, digitizes data and connects every function within the demand-driven organization to every layer of the supply chain. Gartner estimates that 90% of manufacturers who are not truly demand-driven, want to be. This is likely due to the many benefits demand-driven manufacturing offers, including greater customer – and supplier – satisfaction.

Environments for Demand-Driven Manufacturing

Demand-driven principles can be used in nearly every manufacturing environment because the focus is on flow through the factory. In make-to-stock (MTS) environments, a demand-driven manufacturing platform can drive immediate improvements by right-sizing inventory, increasing flow and throughput, and replenishing resources using an eKanban system. These improvements can be extended across the entire supply chain. In make-to-order (MTO), engineer-to-order (ETO), and configure-to-order (CTO) environments, a synchronized demand-driven manufacturing planning, scheduling, and execution approach manages constraints to deliver increased flow, throughput, on-time delivery, and clarity throughout the manufacturing process and the extended supply chain.

In any environment, the aim of a demand-driven system is to synchronize all layers of manufacturing to drive flow. Order statuses (and any associated disruptions) are visible throughout the enterprise – to the production team, supply chain management, customer service, sales, leadership – and suppliers. Everyone is working from the same factual, real-time information. Trust is built from a single version of the truth gained through shared visibility and collaboration.

Additional resources:

White Paper: Gaining Confidence: Syncing Supplier Delivery to Customer Demand

Article: What is Demand-Driven Manufacturing?

Case Study: Continuous Improvement Immersion + the Right Tools Proves Profitable for Dynisco

November 7, 2016

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