Three Ways to Use Big Data to Understand Your Customers

How effective marketers use customer intelligence data to build relationships Marketers have more connected data to work with these days– but many of us struggle to find a place to put it to use. The Internet of Things has delivered unprecedented visibility and connectivity between: Sales data (what leads yield results and why?) Customer data (who is your customer and where do they go to learn about your products?) Product

Three Bottlenecks the Modern Marketer Must Overcome

How a manufacturing theory helps Jeff Bezos—and you—focus on what really matters The Week recently ran a story about Amazon CEO Jeff Bezos making all of his senior managers read, The Goal, by Dr. Eliyahu M. Goldratt and Jeff Cox. So why would Jeff Bezos – widely considered one of the most visionary CEOs today —want his team to buy into a business book’s philosophy that’s mostly concerned with manufacturing

Using Big Data to Tell Your Story

Three ways narrative can connect the dots between big data and your brand In a recent Forbes article, the writer describes Big Data as “a collection of data from traditional and digital sources inside and outside your company that represents a source for ongoing discovery and analysis.” I love this definition because it describes a process of discovery that—once linked with your brand message – allows you to uncover additional